Shipping policy
  • All handheld lasers are build to order, we require 5 - 10 working days to process your order for shipping. 
  • Batteries will be shipped separately without tracking due to the policy of our shipping choice.
  •  Handheld laser / laser pointer orders will receive tracking number. Tracking info is provided to accessories and amplifier orders only if the order value is over 40 USD

Shipping company: Hong Kong Post / DHL / Fedex
  • First class international shipping: 7 to 16 days, includes or not include tracking number.
  • Priority mail international shipping: 2 to 7 days, including tracking number.

Handheld Lasers & Laser Modules warranty

Warranty starts from the day you receive the working unit:

Industrial laser module warranty: Six months
Handheld laser warranty: One year

Warranty will not apply under these circumstances:
  • Repair damage from unauthorized disassemble and modification done by the users themselves.
  • Laser was running way longer than the duty-cycles recommended on our website.
  • Any impact and water damages.
We will fix your laser if:
  • Your laser doesn't work suddenly.
  • Dead On Arrive
  • Laser under-performance 
  • Any unusual conditions causing the laser not working properly.
We provide repairing service with a low cost if you're in one of those situations where the warranty is not covered or after your warranty is expired.

Refund policy:

Refundable anytime within the first two weeks after you receive the laser or order items (except industrial laser modules). 

Items must be in resellable condition and the buyer will be responsible to pay for the return shipping.

Feel free to reach us by e-mail for any inquiries:

Sanwu Electronics & Lasers - All rights reserved
March 2018(Latest update)